Tag Archives: citizens

Sustainability and Web Search: Low Interest

This post is not about low interest on the part of our citizens searching on the Web for information about global warming, climate change, and sustainability, but low interest on the part of content producers towards Web search and how it is related to citizens searching, but not finding vital information on these and other sustainability-related issues.

Today’s New York Times article on Yahoo’s efforts to use search data to create search-generated content calls out a little known growth industry around the Web and highlights what every educator needs to know.

“Search-generated content has been growing on the Internet, as evidenced by the success of companies like Associated Content, which Yahoo recently bought, and Demand Media, which has used freelance writers to create an online library of more than a million instructional articles.”

Compare this to the old school educators and social activists who blanch at the phrase, content generation, and hold steady to the practices of print, and you will begin to understand why our citizens don’t get answers to their basic questions about global warming, climate change, sustainability or even about our oceans and water pollution.

It starts and ends with interest.

Yahoo and advertisers have a big interest in being in the top organic search results on key search terms because supplying relevant information when a person is in the buying cycle is a basic tenet of marketing success. Indeed, a recent article in DM News suggests Search Engine Optimization (part of what we are talking about) was once overlooked, but have realized it “doesn’t strain their budgets” and improved analytics make it “easy to understand the relationship between natural search rankings and revenue.”

Those in the business of education or those who would benefit the most from an informed public have shown very little interest.

The power of the Web has been highly commercialized largely because it is a buying machine. But it is also a learning and training machine, yet it just may be that to meet searchers needs is just too crass of a reason to create content that explains important concepts and issues and may interfere with the editorial and research freedom to publish what is important and what is not and to use language such as “eco-economics” and avoid prosperity in favor of ROI.   Yahoo points out (you really need to read the NYTimes article) to its journalistic detractors: “The information is valuable because editors can integrate it into their decision making. It’s an asset. It’s a totally amazing and useful tool that we have at Yahoo. But it does not lead Yahoo editorial content.”  A tool.

In other words, how can it not be crucial to understand that although there are 28M webpages out there on the subject of “global warming” less than 170,000 of them are titled to appear in top rankings (and thus be seen) to a search on the term, global warming, and even less on the question what is global warming? Yet there is significant search on this term, more on this term than on sustainability or climate change.

Screen shot 2010-07-05 at 4.32.39 PM

This chart (1) from Google Insights gives you a general idea of the popularity, if you will, of the three terms in relationship to each other. You can use the chart below to get some feel for search traffic on these terms which come from a snapshot (1%) of the search traffic over a years period of time using software called, WordTracker.   For nearly every sustainability-related topic that I looked at, the search on “what is” or “definition of” was relatively high and the number of Web pages with a title that grabs was low.  This is a great opportunity for organizations with a cause to gain traction with searchers out there who are entering or are in the learning cycle. In the hundreds of video programs we have reviewed for inclusion in our sustainability collection on EarthSayers.tv, the voices of sustainability, the titles reflect a general disconnect from what the video actually covers, choosing in some cases to emphasize the name of the person answering the question, what is sustainability, or the event at which the person attended and was recorded. These are just two examples of hundreds.

But first to change things, the educators and proponents of sustainability have to know and understand the capability of SEO and search engine marketing. Indeed, from my own experience, a greater interest in the Web would be a starting point for many of our leaders addressing environmental, social, cultural or economic sustainability, followed by increasing their (1) personal, (2) professional, (3) organizational, and (4) cause presence (brand) on the Web in all four categories,  and take a crash course on SEO so they can better align their language and messaging with their objectives and audience.  SEO by the way is complicated and is a learning experience for even the most seasoned of marketing professionals.

This is my agenda.

If you invite me to participate in a meeting around sustainability, this is what I am going to talk about; if you want me to increase your revenue for a sustainable product or service, this is what I am going to talk about and help you achieve; and if you ask me how to increase your membership, this is what I am going to talk about and make suggestions around. If you ask me about sustainability, I’ll probably refer you to one of the hundreds voices of sustainability found at EarthSayers.tv.

P.S. I included Walmart in the following chart to give an idea of corporate-related efforts to be in the top rankings, mostly using paid search, but increasingly using organic search more effectively.

searchoverview

Note: (1)

The numbers on the graph reflect how many searches have been done for a particular term, relative to the total number of searches done on Google over time. They don’t represent absolute search volume numbers, because the data is normalized and presented on a scale from 0-100

Sustainability: Searching and Not Finding

EarthSayers.tvOver the last twelve months the phrases “environmental  sustainability” and the “definition of sustainability” are in  number 1 and 2 positions on the top Google searches for sustainability. What do searchers find and who influences their thinking? Most of our citizens are getting information on these terms from Wikipedia or the EPA or, in some cases, the more mainstream press such as MSNBC.   Our site, EarthSayers.tv, is focused on being in the top results along with Wikipedia bringing the unfiltered voices of sustainability, a videopedia, if you will, calling out the people defining the emerging landscape of  sustainability.  We are not in the top rankings YET, but because we pay such close attention to search, we see a trend of major corporations moving into the top rankings as they come to understand how they can influence public perceptions of their “greenness” through paid and organic search strategies. Eventually the big Corporations will dominate the highest rankings.

But getting the attention of  progressives and their organizations on the importance of search and high rankings is difficult, largely because they lack any experience on the commercial side of the Web, resulting in much of the information and news produced around sustainability being buried in the back water of Google and Blinkx search results.  A couple of years ago when we first started EarthSayers a search on Blinkx, a video search engine, netted 21,000 sustainability videos. Today it’s over 250,000!

So as the information chests GROW of the well meaning organizations and leaders, ranging from environmentalists to triple bottom line advocates, and the bloggers and twitterers, including our own @earthsayer, seed the Web organically, we aren’t really impacting the rankings on sustainability or on any of the related categories such as global warming and climate change.  This is a failure contributing to the decline in awareness tracked in polls and surveys.

A recent Gallup poll cited in the Talk of the Town, The New Yorker, April 12, 2010, reports “forty-eight per cent of the respondents believe the threat of global warming to be generally exaggerated. This figure was up from thirty-five percent a year ago. According to the same poll, only fifty-two per cent of Americans believe that “most scientist believe that global warming is occurring – down from sixty-five per cent in 2008. The dark green line below represent the per cent of people (32%) who believe global warming is going to affect their lives, down from a high of 40 per cent.

Gallup PollElizabeth Kolbert in The New Yorker article also makes note of “a quarter of the TV weather-casters AGREE with the statement ‘global warming is a scam,’ and nearly two-thirds believe that, if warming is occurring, it is caused mostly by natural change.”  This is painful to consider.

The Web as new media can play a critical role in educating our citizens about sustainability and the related issues, especially if we use it to bring to the fore with high page rankings the unfiltered voices of business and civic leaders, experts, consultants, and citizens from all walks of life. There is way too much  processed information, particularly in the form of unsubstantiated marketing claims and green lists, and too little authentic voices of sustainability that can be found by searching the Web. Research shows that children rarely go beyond the first page of rankings and it is not a stretch to assume adults are not much different. We are working to fix the problem as soon as possible by educating leaders, aggregating sustainability videos, and using a sustainability taxonomy we created for our site to seed the Web methodically, but we can’t do it alone.  We need help drawing attention to the problem that is, at the same time, a great opportunity to increase sustainability awareness and educate our citizens.

Note:

According to PEJ New Media Index “Global warming emerged as the second-largest story in the blogosphere (at 16%). It, too, has proven a favorite over the past year. Last week marked the 10th time that the subject has been among the top five stories on blogs since PEJ New Media Index began monitoring the blogosphere in January 2009.